Martin Lowenthal Visions | Client FAQ
How far in advance do I need to book my photo shoot if I have a deadline?
For prints, digital images, folios, canvases and boudoir ice you need to be having your shoot 6 weeks in advance of the date you'd like to receive your product. Albums and calendars are 9 weeks in advance as there is a design, print and bind process involved.
How long will it take for my images to be ready for viewing after my shoot?
Your images will be ready 7-18 working days after your shoot. Sorting, developing and retouching is a lengthy process and MLV always aims to get images to you ASAP and it is usually a week however this can be up to 18 working days in very busy periods - at the end of the day MLV does do all the work in-house, by hand and to the best possible standard.
Your Galleries
After you shoot your images go through 3 stages, sorting, developing and sample retouching. Once this is completed they will be securely uploaded to your private, online directory.
Develops Gallery -
Your Develops Gallery will contain all the digitally hand developed, final images from your photo shoot. The amount will vary depending on the length of your session and personal input.
How long will my galleries be online for?
Your galleries will remain online for 2 months; this can be extended if needed. MLV Photography archives images so if you would like your gallery put back online at a later date, please just ask. I don't delete images that you choose to be developed. The may be a reprocessing fee if you need to download the images after 2 months.
How do I book and do I need to pay a deposit?
For all bookings we require a deposit of %50 of your package price to secure your appointment with the package or shoot remainder payable on the day of your shoot. If you have a deadline or require a specific shoot date, please contact us first to check timescales and availability. MLV will hold possible shoot dates for 2 days only without a deposit and then they have to be made available again for other clients to book.
To pay the deposit simply add the required shoot or package (and products if desired) to your basket where you will be given the choice of paying in full online or paying a non-refundable deposit of $50 to secure your appointment with the remaining balance being payable at your shoot. We accept Debit Cards, Visa, MasterCard for those who do not wish to use cards. Shipping is added at the checkout stage and varies from $5-$20 depending on size and weight of product. If you'd like to pick your item up, please advise MLV and we will remove postage.
What happens next?
As soon as you are fully booked in, MLV Photography will email you a copy of your booking form and supply the login details to our pre-shoot prep website. This is jam-packed full of information and pre shoot advice on hair and make-up styling, beauty tips and tricks, lingerie, color matching, props, posing, a set list, travel advice, hotels, taxi recommendations and mountains more.